Better Service
Comes as Standard
Building great relationships with our clients matters. Take a look below at what they have to say about us and our industry-leading fire, security and electrical work.
We have been consistently impressed with the exceptional service provided by Chris from RedSpark FSE, who handles our fire alarm maintenance. On two occasions, we’ve had issues with our system and each time, Chris was able to come out on the same day we called. His responsiveness is remarkable, and he always answers our questions and enquiries promptly and thoroughly.
Chris’s dedication to his work is evident in the way he goes the extra mile to ensure our systems are functioning perfectly. His attention to detail and commitment to customer satisfaction have given us complete confidence in his abilities. After experiencing his outstanding service at our Newport, Wales office, we have now entrusted him with the maintenance of our second office in Neath.
We highly recommend Chris from RedSpark FSE to other businesses in need of reliable and efficient fire alarm maintenance.
Hennah Haywood Law
We at EMC Electrical Group would like to take this opportunity to thank you for some work that you recently carried out on our behalf. We needed a fire risk assessment carried out on a HMO property for one of our clients. From this assessment it was ascertained that work would be needed to bring the fire detection system up to standard.
A second visit from Chris was then organised to help us spec the work that needed doing, so that we ourselves could then carry out the installation work. This particular property was a challenge in gaining access which actually meant that Chris had to do a third visit to accomplish what was needed in the second, which Chris was happy to do.
We look forward to working with Chris at RedSpark FSE again, of which there is already stuff in the pipeline and I would not hesitate in recommending his services to other clients or potential clients in future.
Jamie Chapman
EMC Electrical Group Ltd - Newport, Gwent
I would like RedSpark FSE for the fantastic job completed installing a fire alarm into our new office; the installation was professionally done and went without a hitch. I was impressed with the fact that you came in over the weekend so that it didn’t hinder other work that was going on, and that your instruction on how the unit works was easy to understand. I would have no hesitation recommending you to other businesses, friends and family, thank you so much on a job well done.
Pam Appleby
Go Local Magazine & Print Ltd - Pontypool, Torfaen
I would highly recommend Chris of RedSpark FSE. He suggested a perfect workaround to fix our downlights in our kitchen that hadn’t worked for 9 years. Really great job and I am thrilled.
Caroline & Pete Mitchell
Newport Wales
I have no hesitation in recommending RedSpark FSE, as they have undertaken a number of jobs for me both large and small, including a full re-wiring of my property. RedSpark FSE are incredibly efficient, knowledgeable as well as providing excellent quality of workmanship and being competitive on price.
Kate Powell
Newport Wales
A comprehensive and prompt service. Knowledgeable and current guidance on equipment. We would definitely use RedSpark FSE again.
Cindy
Director, Samaritans Newport Wales
Following a security issue, we required advice and guidance on the options available in regards to installing a new CCTV system. RedSpark FSE attended our premises and carried out a thorough survey. Following an in depth discussion with us they then proposed a system tailored to our specific needs.
RedSpark FSE provided a detailed and professional quotation along with a specification very quickly; we accepted the quotation and an installation date was arranged. The system was installed with great care and the RedSpark engineer took time to fully explain the operation of the system.
We have been delighted with its performance and are happy to recommend RedSpark FSE for both residential and commercial CCTV.
Nigel Cox
Bristol
We were looking to protect our house with an alarm system and contacted RedSpark FSE for some initial advice. They were very helpful and after providing several solutions, we chose a security system that suited our budget.
Needless to say, the installation of our new home alarm system went smoothly and we could not be happier. Thank you RedSpark!